How many chemist warehouse stores

Chemist Warehouse, which is believed to be working towards an initial public offering on the Australian Securities Exchange, recently flagged the opening of its biggest shopping centre store in the country, based in Christchurch. The Palms Shopping Centre store, which will open in August or September of this year, will span sqm and will offer customers greater access to a full range of leading vitamins, supplements, fragrances, cosmetics, skincare and more.

Keryn Ward, centre manager at The Palms Shopping Centre, said in a statement that locals will welcome the opening of the discount chemist. And despite the retailer reporting very strong online sales in the region, the focus for the business has continued to be on expanding its physical presence.

Almost identical in layout and design to Australian stores, the Blanchardstown store carries over 12, SKUs, most of which are Irish brands as well as some European brands. In Asia, the brand now has two bricks-and-mortar stores in China and a strong online presence in South East Asia through its partnership with Alibaba.

Last month, natural skincare group BWX, probably best known for its Sukin skin and hair care products, inked a five year deal with the retailer to become a platinum supplier of Chemist Warehouse Group — a move that is expected to help the retailer further penetrate the Asian markets. Jack Gance, Chemist Warehouse chairman and co-founder said in a statement that this partnership will help the retailers advance further in the Chinese market.

I am very confident that we will enjoy a very mutually successful future. Skip to content Email Login. Forgot password. Social Login Google. Free Subscription Subscribe Access 15 free news articles each month. First Name This Field must be filled. Last Name This Field must be filled. Oh no that was Le Specs, but would it be too simplistic to say that the advertising campaigns that supported these brands are allowed a major reason why they became iconic?

Well, I think it was a matter of a number of things. Firstly, it was a product itself. I mean up until about we were gradually growing our market share in sunglasses to other pharmacies. So, we brought it back and went to an advertising agency.

At that time, it was a very good deal and they did well and we did. Well, after the first year, we were able to look at the market and we said: Well, first of all there is no national TV station. We used Victoria initially. So, to do it nationally, we would have had to done deals with every state. It would have been too complicated and we knew that it was going to be successful.

Well, I mean it is. We had a product that was French and it was a French nuclear testing and we thought if this you know if they ban French products. So, we sold it and it was a bittersweet situation.

Well, not as much anyway. So, we sold the brand. We sold the company and we have 35 stores at the time. I love going to is it chemist warehouse? I just thought I was the only one. The two biggest costs in a pharmacy for any business is wages and rent and we took second real locations biggest stores and the whole idea was that we were going to have a higher volume at lower rental facilities so that we could reduce those two expenses and it worked.

I mean the average pharmacy makes 35 percent gross margin and we dropped our prices by 25 percent across the board. Was like an Amcal. It was products priced at a point it was not a lot of discounting. There was no discounting. We had a pseudo discount. We had deals and we had promotions and we had a loyalty club where we gave money back.

So, did you almost create a gap in the market with My Chemist. Well, the idea came if we could have a pharmacy that was doing 10 to 15 million dollars turnover and the efficiencies would be greater.

We could have offered a 25 percent discount on every product we sell and still make margin. I imagine you would have got a fair bit of flak from various quarters because I imagine I mean every business I mean a lot of business owners are scared of thinking out of the box and taking risks because someone might say something.

The average pharmacist hates us because we have affected the whole margin structure in pharmacy. So, they pretend or they just provide better service or try to do.

Tell me. You mentioned and service you mention you know the model of My Chemist or the Amcal Chemist is offering great service. When I go to a chemist warehouse, I actually think the service Chemist Warehouse has improved in the last couple of years. Or is there actually some science behind what you say to your staff.

We do a lot of training. I know Chris was saying about the training. A training is very important. I mean everyone that works in the chemist warehouse the owners have all got through a program where they were sued and became a trainee and then they became a manager and they became a partner.

When you say a partner is that often they have financial equity? Financial equity. So, we have about people that have a financial equity and they work individual stores. Customer service you know focus on the customer and provide all the support. Citing a nervousness with retail. What do you think? I mean a threat to you must be the Internet.

Well it is. Do you have people in a backroom sort of planning what to do about that threat? Well you know we focus on our own issues rather than looking around. We run our own our own game. Where do you where have you sought inspiration in the past from anyone or anything?

I think that the plagiarism saves a lot of time. So, we see things all over the world and we adapt them. You know I mean you get an idea you go to a trade show try a trade show and you might see something that works for you that you know I mean you know I get excited about seeing something at a trade show something different. We try to adapt it. Is that an easy thing?

Well, I doubt that. So, you know if you want something if you want to sell something through our stores it has to have a place. There is an incredible consistency about Chemist Warehouse? You have to have consistency you have to have every store has to. We have to have that gondola end and same way in every store. It will have a facing it will have support and it will be on the television sets. Consistency is really really important to be able to get the support of the manufacturers. What a move on talk about family.

You started the family business association of Australia, is that correct? And family has been an integral part in running My Chemist and Chemist Warehouse? Well, my brothers involved. My nephew is now involved.

Evelyn has always been involved. I mean the thing about family. I mean not everybody you know uses is as brilliant as you like and not everyone has skills and I think the trick is to be able to balance you know the inconsistencies with the ability with the benefits of having loyalty and honesty and integrity that is just unquestionable.

Is it easier or harder to have those conversations? I mean like you know family business Australia has a lot of courses and training about the balance between you between picking people to run the business based on ability and family. So, it makes it very hard. What role does it play? We have control around technology. We written their own point of sale. What would you do that? There was.

So, if we were to make changes, we just we make them and it flows through to the stores. We have a very robust network. We have two data centres that have shadows of our IT system that are connected by fibre optic cable. We have a fibre optic cable to every store.

We control the computers in the store and head office. We have a team of about technicians that work on support go out and set up that you know we set up our own to set up a store.

We set up a store within 10 days so we have the bare walls, we can set the shelving, the telephone system, the computers, socket, cameras within 10 days. About 40 a year and we do it. We do them in about each one in about 10 days.

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Leave your thoughts below. No comments. Listen in as he reveals how he and other family members have built the empire. What he believes the real definition of an entrepreneur is A little bit more about Jack Gance Jack qualified as a pharmacist in and alongside his brother, the pair purchased their first pharmacy around that time.